Our structure
There are 426 Citizens Advice Bureaux across England and Wales and 22 in Northern Ireland, all of which are independent registered charities. Citizens Advice is also an independent registered charity and the membership organisation that provides training and support to member bureaux, and coordinates national policy work. Together we make up the Citizens Advice service, across which there are some 26,000 workers, 20,000 of whom are volunteers.
Our work
The Citizens Advice service is the UK’s largest advice provider, with nearly half of the population using our service at some point in their lives. We provide face-to-face services in over 3,200 locations including the high street, community centres, health settings, courts and prisons. We are equipped to deal with any issue, from anyone; debt, benefits, housing, employment, consumer issues, relationships, family matters, health, education, discrimination, immigration and the law. We also campaign for changes to policy and practice that benefit millions of people each year by carrying out effective, influential and award winning evidence-based social policy work. We use evidence from bureaux to inform policy makers and service providers about the impact of their decisions and policies both locally and nationally.
Citizens Advice Bureau
Date Updated: 22/06/09